1. Booking Confirmation
All bookings are confirmed only after full payment or a valid deposit. You will receive a confirmation email with your booking reference number within 30 minutes of successful payment.
2. Service Availability
Services are subject to availability. We recommend booking at least 48 hours in advance.
Peak Seasons Note: During holidays and major events, we strongly recommend booking 72+ hours in advance.
3. Passenger Information
Accurate passenger details (full name, flight number, arrival/departure time) must be provided at the time of booking. Any changes may incur additional fees.
4. Payment Policy
- Full payment is required at the time of booking for most services.
- Corporate clients may have net 30 terms with prior approval.
- All major credit cards, KNET, MASTER, and VISA are accepted.
5. Modification Policy
Changes to booking (flight number, date, time, number of passengers) are allowed up to 24 hours before the service. Additional charges may apply depending on the nature of the change.
6. No-Show Policy
No refunds will be issued for no-show services. The full amount will be charged.